Morning thought: transparency is for customers

July 22nd, 2011

If a service shares data transparently with you, there’s a good chance you’re the customer, otherwise you’re probably the product.

Just another reason I’ve always been impressed by the Etsy tradition of Weather Reports, and why I’m psyched about the Shop Stats (screenshot) launch yesterday.

(see also “If you are not paying for it, you’re not the customer; you’re the product being sold.”)

Comments are closed.